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Tuesday, July 14, 2009
The economy may actually be helping errand-running businesses
The Boston Globe story: Getting things done... takes a look at some enterprising locals who have started small side-jobs for themselves by creating businesses out of running other people's errands.
Gia Veglia leaves a North End home on most mornings and walks a Yorkie named Ella, but the dog and house aren’t hers. Veglia’s fiance, Omar Doherty, wakes up a lawyer at 5:30 every morning and cooks him breakfast. Their friend Jason Cahoon often spends his time fixing broken computers.

The jobs are among a long list of services the trio offers through their errand-running company, Whaddya Need. They deliver food, clean houses, and do virtually anything else a client in the North End asks for. They’ve moved 6-foot garden gnomes, edited a thesis, and waited in line for Red Sox tickets.

The three friends started Whaddya Need last July. It’s a side job for the three, who all have full-time jobs: Cahoon, 25, is a software engineer downtown; Doherty, 27, is a lab technician at Quest Diagnostics; and Veglia, 27, works overnights at a rehabilitation program for troubled girls in Concord.

“The Whaddya Need job is a nice change of pace from my other job,’’ Doherty said. “I get to meet people from all over the neighborhood, use my brain in a different way.’’

In this era of instant gratification - getting what you want when you want it - the market for errand running is widening, and businesses are cropping up to fill the need. There are virtually no start-up costs and experience is rarely necessary. Though errand runners often endure late hours, demanding clients, and endless trips around the city, they also enjoy the freedom of a work-when-you-feel-like-it job with tasks that often border on leisurely, such as dog walking or grocery shopping. For years, Entrepreneur magazine has cited errand running as one of the best start-ups for people with an itch to run a company.
A couple of things to note - the article mentions that one of the three friends who own Whaddya Need? is living in a family owned storefront apartment in the North End. The location is great and the storefront helps give the business instant neighborhood cred for potential customers - something that just anyone starting this type of service could not easily duplicate from a typical apartment or home. The other thing the article touches on is the flexible workforce needed for this type of service. Again, the three profiled seem to have tight ties in the neighborhood and are able to hire neighbors on an ad hoc basis to help out when demand spikes.
posted by Boston Gal @ 12:03 PM  * *

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